Agency Blog

Wendy Keneipp

Wendy is a passionate thinker, idea generator, and planner. She understands the impact of business strategy across an organization and develops communications, systems, and initiatives that drive organizational value and increase company awareness.
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Recent Posts

Afraid of being schmarmy? That’s no excuse for not marketing.

February 12, 2018

LinkedIn is an amazing tool if you choose to take advantage of it in a way that can expand your network and open your mind to new ideas and educational opportunities. At Q4i, we’ve long felt that the power of LinkedIn was substantial, and as more people joined in and started to participate in a productive way, we felt that it would grow in importance and we’d all benefit from it.

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Shifting Needs and Shifting Priorities: Top Ideas for Insurance Agency Transformation

December 27, 2017

Each year the insurance industry changes and shifts, sometimes incrementally and sometimes with greater intent and speed. The challenges and focus shift as needed to morph the agency business from a commoditized, product-selling relic of the past to a client-centered consulting/advisory firm of modern business.

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Are You Annoying The Crap Out of Your Prospects?

December 18, 2017

Same as everyone, I receive a lot of emails. Many of them are unsolicited, which in itself isn’t necessarily a problem. People are trying to develop their businesses. I get that.

What is a problem though, is when senders use outright lies in the emails or become rude and harassing. I’ve been collecting examples so I can share the garbage approaches that people use to try and earn new business.

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Moving Your Insurance Agency from Just Surviving to Thriving

October 16, 2017

Erica Kiefer from AgencyBlocinterviewed me, asking how agency owners and agents can thrive, not just survive, in today's insurance industry and healthcare climate.A version of this article was originally published on their blog 

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Changing Your Independent Insurance Agency May be More Shocking Than You Think

September 18, 2017

You hear it all the time – Change your agency! You’ll go the way of the Dodo bird if you don’t! You’ll have to sell your agency and work for someone else! You’ll lose your independence! Start making changes today to save yourself!

But is that actually good advice?

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Software & Bad Hires Will Not Fix Poor Sales & Marketing Strategy

September 11, 2017

We watch insurance agencies make the craziest decisions about spending money. We see heavy spending and snap decisions regularly being made on a variety of software platforms, hiring internal marketing people, and buying client services (think value-added services). 

What we also see are agencies frustrated with the lack of results from that come from this spending. It feels a bit like a money pit. And the way this spending takes place, it should! 

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Change Your Approach to Agency Sales & Marketing or Get Thrown Out of the Office

Marketing in a New Era.

This is the subject line of an email I received from a benefits producer I correspond with occasionally. He replies to articles and brings up thoughtful questions, and then we have some back and forth exchanges. I want to share one with you that I felt was particularly relevant to our readers regarding insurance sales and marketing.

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Promoting Someone Else's Products is a Seriously Lame Way to Market Your Insurance Agency

July 10, 2017

People don’t buy what you sell. They buy you and your ideas. And when all you talk about are your products, you’re losing potential buyers.

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If Sales are Stagnant, You Probably Have a Marketing Problem

June 12, 2017

Marketing has taken on a critical new role for insurance agencies, and understanding what that role is, how it impacts your business, and what you need to do about it is simply table-stakes for successful businesses. It’s not a nice-to-have anymore, and it’s time to decide that you’re either going to commit to it, or you’re going to become increasingly irrelevant to potential buyers. Your choice.

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Who Benefits Most from the Work You Do?

May 30, 2017

Think about that question for a few minutes and let it really sink in. Because not everyone will get high benefit from the work you do best. And you aren’t the best at everything. So, we need to find a match between what we do best and those who need the things we do.

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