I recently attended Self-Insurance Institute of America’s (SIIA) conference, Self-Insured Health Plan Executive Forum, and was continually...
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I recently attended Self-Insurance Institute of America’s (SIIA) conference, Self-Insured Health Plan Executive Forum, and was continually...
Yelling at your prospective clients? Is that your sales technique? How’s it working out? Are employers jumping up and down at the chance to be one...
Some people love to talk. They talk so much that other people can’t get away from them fast enough – and sometimes they just can’t get away! Often...
For 2018, we introduced our theme of Finding a New Normal. We chose that theme because we felt the industry was finally reaching a significant...
People don’t care how much you know until they know how much you care.
This may feel like a platitude, but it’s actually a critical component of...
You know that feeling when it's time to add another member to your team and you lose sleep over what the position will be, what skills the person...
If you’re not paying equal attention to the three key sales activities that move you from intro to close, you’re leaving agency growth opportunity...
If you can’t explain what you’re doing as a process, you don’t know what you’re doing. -- Edwards Deming
If you’re leading a company but you’re not leading the way and setting the example on communications, interactions, and thoughtful content coming...
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