If you can’t explain what you’re doing as a process, you don’t know what you’re doing. -- Edwards Deming
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If you can’t explain what you’re doing as a process, you don’t know what you’re doing. -- Edwards Deming
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If you’re leading a company but you’re not leading the way and setting the example on communications, interactions, and thoughtful content coming...
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I had an unsettling buying experience that has left me in much reflection around it. It may not initially sound like it’s relevant to anything we...
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As the population ages and generations shift in the work place, we need to be very cognizant of the different approaches to leadership that are...
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It’s difficult for many agencies to get their arms wrapped around the idea of creating a budget and dedicating resources for marketing. It just...
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With all the focus on social media, you have to remember which of those words is most important – social.
The excitement of connecting over a good...
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A version of this article first appeared in BenefitsPro to coincide with a panel discussion I led on the topic with Barry Cohn, Tim Doherty, and ...
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I’m concerned about some of the activity I see playing out among brokers and advisors with their online social activity. And I’d like to note that...
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The insurance industry has two very distinct types of sales people. Back when health insurance was affordable, selling group policies was the norm...
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LinkedIn is an amazing tool if you choose to take advantage of it in a way that can expand your network and open your mind to new ideas and...
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