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Woman who is visiting and caregiving her aging relative
Q4intelligence

How Employers Can Support Caregiving Employees

How Employers Can Support Caregiving Employees
4:25

One in four of your employees is a caregiver. Most of them haven’t told you.

They’re picking up kids, managing a parent’s medical appointments, or keeping a household running while holding down a full-time job. About 48 million Americans are doing this right now: unpaid, often invisible, and increasingly stretched thin.

The numbers tell a stark story. Since 2022, up to 39% of working caregivers have cut their hours, stepped away entirely, or taken a leave of absence. Over a lifetime, caregiving fathers lose an average of $280,000 in wages and benefits, while caregiving mothers lose an estimated $300,000.

It’s a workforce problem, and it lands on employers.

Most employers think they're doing enough. The data says otherwise 


Policies exist on paper, but culture tells a different story. When those two things are out of sync, caregivers pay the price.

Work flexibility is a starting point, but it’s not enough on its own

Caregiving doesn’t follow a schedule. A parent’s condition changes overnight. A school calls at 2 p.m. A specialist appointment opens up with 24 hours’ notice.

Hybrid and remote options give caregivers the room to manage those moments without sacrificing their jobs. That matters practically and symbolically; it tells employees they don’t have to choose.

But stop there, and you’ve only solved part of the problem. Caregivers rarely ask for help until they’re already at a breaking point. Waiting for them to raise their hand means many will quietly manage their way out the door. The better move is to reach out first.

Employee benefits that actually reflect people’s lives

Sixty-seven percent of workers say losing their employee benefits would put them in financial difficulty, and for caregivers, the stakes are even higher.

A benefits package that doesn’t account for caregiving realities is a gap. The most impactful areas to address:

  • Childcare support or reimbursement
  • Leave policies designed specifically for caregiving situations
  • Telehealth and telemedicine access
  • Mental health resources

People carrying both a job and caregiving responsibilities are under real strain. Benefits that acknowledge the strain help caregivers and strengthen the whole team.

Make it safe to be honest

Half of employees don’t tell their employers they’re caregivers. They worry that disclosing their situation will cost them opportunities or signal they’re not fully committed.

That silence is expensive for everyone.

The fix is a culture shift, one where caregiving is talked about openly, managers are equipped to respond without judgment, and employees know that asking for support won’t put a target on their back.

That kind of workplace is built intentionally through the small decisions managers make every day when someone needs flexibility, asks a question, or finally decides to speak up.

The case for acting now

Supported caregivers stay. Unsupported ones leave or slowly disengage, and you barely notice until they’re gone.

Organizations that build real flexibility, rethink their benefits, and create space for honest conversations will be better positioned to hold onto talented people who have full lives outside of work. Which, again, is most of your workforce.

The caregiving population is only growing. The employers who get ahead of this now will do right by their people and have a structural advantage over those who don’t.

 

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Photo by Drazen