Listening Builds Trust, Closes Deals, and Grows Your Agency
Wendy Keneipp
2025-07-28
The straight-talk summary Listening is a true superpower in sales and leadership. When ...
Read More
Three Ways to Turn New Clients Into Long-term Promoters
Kevin Trokey
2025-07-21
The straight-talk summary You don’t lose clients at the end; you lose them at the ...
Read More
Suck it Up and Tell Your Clients What They Need to Hear
Wendy Keneipp
2024-08-19
Prefer to listen instead of read? No problem! Click below to listen to the blog post. ...
Read More
Benefits Advisor Meets Their Prospect - Two Truths and a Lie
Kevin Trokey
2024-03-04
If you’re unfamiliar with “two truths and a lie,” it is a team-building icebreaker ...
Read More
Unlocking the Power of Client Experience: A Q4i Case Study
Wendy Keneipp
2024-01-02
Having recently launched our new subscription-based model, creating an excellent client ...
Read More
It's Not You, It's Them
Kevin Trokey
2023-12-04
We would all benefit from lying on a therapist's couch from time to time. Of course, most ...
Read More
Make Every Interaction Count: Building Trust Through Client Experience
Wendy Keneipp
2023-09-05
Much like marketing has been, client experience is one of the last frontiers of ...
Read More
You Can’t Apologize Your Way to Success
Kevin Trokey
2023-05-22
Before a recent gym class started, the instructor (let's call her Tula) shared a personal ...
Read More
Have-to-Buy vs. Want-to-Buy
Kevin Trokey
2022-05-02
Are you selling so that you are delivering what your clients WANT to buy, or are you ...
Read More
How to Prepare and Sell Non-Insurance Solutions
Wendy Keneipp
2022-04-25
As a consultative salesperson or an advisor, you should never sell products. You should ...
Read More
Previous
View All
Next
