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AGENCY BLOG

Crushing Mediocrity

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Transforming the advisor + employer relationship

by Wendy Keneipp on March 02, 2020

Finding Common Ground in Healthcare: People-centric Approach is Best

At the NAHU Capitol Conference 2020 in Washington, DC, a similar message came up again and again: do what's best for the population, the...

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by Kevin Trokey on January 13, 2020

To Prospect or Market, THAT is the Question

One of the biggest struggles for agencies and producers is the ability to maintain a healthy pipeline. I can't even begin to tell you how often I...

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by Wendy Keneipp on October 07, 2019

Client and Prospect Communications Shouldn't be the Same

Stop thinking of communication with employers as one-size-fits-all. That’s just not the case. Employers are in different stages of a relationship...

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by Wendy Keneipp on September 09, 2019

Employee Benefits Communication Is More Complicated Than You Think

I doubt anyone disagrees that having good communication with employees is a core business necessity. But I don’t believe everyone really...

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by Kevin Trokey on May 06, 2019

Sorry, Not Sorry – How to Stop the Silent Business Killer

Before a recent gym class started, the instructor (let’s call her Tula) shared a personal story. She prefaced the story with, “Let me start by...

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by Wendy Keneipp on April 22, 2019

Takeaways from SIIA Executive Forum: Beyond Disruptors & Rockstars – Let’s Talk Execution

I recently attended Self-Insurance Institute of America’s (SIIA) conference, Self-Insured Health Plan Executive Forum, and was continually...

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by Kevin Trokey on April 08, 2019

Service As A Differentiator (It’s just SAAD)

If only I had a dollar for every time I heard an insurance agency claim, “What really sets us apart from our competition is the level of service...

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by Wendy Keneipp on February 25, 2019

You Are Overtalking Your Welcome and Prospects Don’t Want to Hire You

Some people love to talk. They talk so much that other people can’t get away from them fast enough – and sometimes they just can’t get away! Often...

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by Kevin Trokey on September 24, 2018

Open Letter to an Angry Industry

I wrote a recent LinkedIn post expressing concern about the tone of conversations taking place online and how the bashing and attacking of...

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