We get the privilege of working with some outstanding insurance agencies and great leaders. They’re not outstanding and great because they already know everything and don’t need any help – quite the opposite. They recognize that their role is to be constantly learning and elevating their firms.
The M word. You know the one. It shows up everywhere, all the time. Even when you think you’re safe. Maybe you’re out with friends, having a good time, assuming there’s no way it could possibly show up in casual conversation. Nope! Sorry. There it is. Someone just has to bring up Millennials.
There’s an old saying, “Revenue covers a lot of sins.” Of all the sins it covers, leadership probably gets buried the deepest.
I’m sure you are as tired of reading about Zenefits as I am of writing about them, but, as much as I may want to, it’s hard to turn away from a train wreck in progress.
Well, the day we all knew was coming has arrived; Parker Conrad has been fired. Call it what you want, but his milkshake coveting ways have caught up with him.
I don’t have to tell you, it’s scary times in our industry. We talk to agency owners every day who are afraid. There are a lot of insurance agency fears, but the scariest thing for most is the concern over their ability to grow their agency predictably in the future.
Ensuring the success of a new hire is one of the greatest responsibilities of any business owner out there. The responsibility of a successful relationship certainly goes both ways, but the burden disproportionately sits on the shoulders of the one doing the hiring.
We see it all the time. Insurance agency owners are afraid to make commitments to changing agency operations. They’re scared for many reasons and honestly, none of them are good reasons. Certainly none good enough to keep the business in the same painfully stagnant spot that it’s sitting in right now.
It’s great if your team likes you, but they damn well better respect you!
Every agency has it’s own unique personality. Some are casual while others are corporate. Some are folksy and some are intense. Some are quite humble while others are over-the-top confident. Some are friendly with one another internally, while others seem to operate with little more than a sense of tolerance.
So many agency owners have been completely heads-down, focused on bringing in new business for years and years, and it’s time to bring your head up and look at your business from a whole new perspective.
When we work with agencies, we have many in-depth conversations about the business, sales process, messaging, vision, and team development. Consistently we find agencies are at the point of growing pains. They are doing some things right, but honestly, quite a few things could be better.